St. Charles City County Library District manages email lists more than 300,000 emails deep, and they’ve got the stats to prove it! With nearly 50% unique open rates on messages sent in 2024, they’ll share best practices, tips, and tricks on how they target messaging in Savannah by clusters, locations, topics, and more, including using SmartyCat for Events, and general strategies to keep their cardholders happy and engaged.
Savannah is a powerful analytics and reporting tool, and it’s easy to fall down the rabbit hole that is data. Kate will discuss how to efficiently drill down and set specific metrics and key numbers on the branch level for comparisons, strategic initiatives, and more, plus strategies and ideas for getting branch staff more involved in using data.
Savannah’s custom report builder allows libraries to make their own reports and dashboards, and our Orange Dot services can even build it for you. Join us to learn how to use the custom report builder to make Business Intelligence (BI) reports of your own, as well as how we’ve worked with multiple libraries to build dashboards for DEI, strategic planning, and more!
How do you present library statistics to people outside of the library world? We’ve all been in those meetings, explaining which numbers are good with board or council members who are less familiar with library numbers and their context. Poudre Libraries decided to go all in and build a data dashboard of their statistics to show year-over-year data and strategic initiatives easily. They’ll share how they came up with their metrics, game plans to gather it consistently from staff and standardize it, and design and measurement elements they’ll use to tell their story to stakeholders.
